Service Request
Representatives are available Monday – Thursday 8:00 a.m. to 5:00 p.m. and Friday 8:00 a.m. to 11:30 a.m.
- To inquire about Electric, Gas, Water and Sewer services
- For billing inquiries on Electric, Gas, Water and Sewer charges
- To report a gas leak (constitutes an emergency)
- For questions about your trees in relation to utility lines
When calling to request for service on your account, please have your account information on hand and ready to supply to our customer service representatives.
- Name
- Address
- Phone number
- Social Security number
- Account number
Having this type of information ready BEFORE calling will help ensure your call is processed quickly and correctly.