Reporting Outages & Communicating Updates
Reporting a Power Outage
If the power goes off in your house, start by checking to see if a circuit breaker has been tripped. If any lights in your home are still working, the issue may be within your personal electrical system. Resetting the breaker should resolve the problem. However, a tripped breaker may signal that there is a problem with your electrical system on your side of the meter. In this case, you need to contact a licensed electrician to inspect your system if this is the case.
If you do not find any issues with your breaker, call Laurens CPW at 864-681-4300. Our dispatchers are available 24 hours a day, 365 days a year. Before you call, it's helpful to see if your neighbors have power; this helps us determine the severity of the outage. In case of an emergency, call Laurens County Dispatch at 864-984-0812 or call 911.
Updates During an Outage
There are several ways to get updates during an outage. Depending on the severity of the outage, we may contact the local media with timely updates or updates may be posted on Laurens CPW’s website, Facebook and/or Twitter accounts.