Laurens CPW Customer Service Needs

As part of our vision statement, Laurens Commission of Public Works is committed to providing superior customer support. Find answers to many of the common needs of our customers here and contact our customer service team for more information.

Reporting Outages
To report an outage, call Laurens CPW at 864-681-4300. In the event of an outage, visit our website, Facebook, and Twitter for ongoing updates.

Service Request
Our team is available Monday through Friday to meet your electric, gas, water, and wastewater service needs. Contact us for billing inquiries, to report a gas leak, or to ask questions about your trees that may interfere with utility lines.

New Service Requirements
Laurens CPW is happy to welcome new customers – or to help you add service lines to your existing account! Read the requirements that are appropriate for your needs and complete a new service form; a representative will then contact you.

Payment Options
We want to make paying for your utility services as convenient as possible. Choose from a variety of options including pay-by-phone, online payments, bank draft, credit card, or mail.

Frequent Questions
Find answers to some of the top questions that the Laurens CPW receives regularly. From understanding your bill to learning more about our water treatment process, this is a great way to learn more about your utility services.

Third Party Notification
We understand that sometimes customers inadvertently forget to pay their monthly utility bills due to travel, illness, or hospitalization. Contact our customer service team to designate a third party to avoid disconnection of service.