Third Party Notification
The CPW recognizes that people sometimes forget to pay their monthly utility bill. The reasons for this are many - travel, illness, or hospitalization. Our Third-Party Notification program will help serve as a safety net to help prevent utility service interruptions for nonpayment.
Under this program, the CPW will notify a designated third party by telephone if a residential customer’s account becomes past due. The third party may be a relative, friend, neighbor, or anyone the customer chooses.
While the third party is not responsible for paying the bill, he or she may be able to help arrange for payment – helping avoid disconnection of service.
The Third-Party Notification program is a free service and may be set up by the customer or by a concerned third party with the customer’s permission. This service provides assurance that someone will be notified if the customer’s utility service is subject to disconnection for nonpayment.
Under this program, the CPW will notify a designated third party by telephone if a residential customer’s account becomes past due. The third party may be a relative, friend, neighbor, or anyone the customer chooses.
While the third party is not responsible for paying the bill, he or she may be able to help arrange for payment – helping avoid disconnection of service.
The Third-Party Notification program is a free service and may be set up by the customer or by a concerned third party with the customer’s permission. This service provides assurance that someone will be notified if the customer’s utility service is subject to disconnection for nonpayment.