For its Customers offers tailored choices of services of the desired quality and reliability at competitive prices which add value and lead to customer satisfaction;

For its employees provides a work environment with training, education, compensation and teamwork which empowers them to move toward the Commission's vision; and

For its community identifies and acts upon activities that enhance the area's economic development and quality of life.

We are committed to conducting our business in a prudent manner to maintain financial strength, meet our obligations to our stakeholders and earn and maintain the public trust.

honesty, integrity, openness and fairness in our dealings with customers, employees and business associates;

meeting the customer's needs of the area for reliable, secure and safe electric, gas, water and sewer services at the most reasonable cost;

sound financial practices and careful, wise use of all resources;

meeting the customer's needs and expectations such that we maintain competitiveness with our suppliers;

maintaining a safe, productive and drug-free work environment that provides opportunities for our employees to grow and advance; bases compensation and advancement on capability and performance; encourages continuity; and values diversity;

working to preserve the existing commercial and industrial base and to promote economic development in our community;

pro-active, responsible, cost-effective care of our environment and compliance with all environmental regulations;

working to enhance productivity and increase efficiency;

accepting the responsibility for making difficult decisions in the best interests of the community; and

being a leader among the providers of similar services in the region and the state.